PLEASE TAKE NOTE:
All of our items are made by hand; and although we aim for uniformity and impeccability with every pair, as it is with handmade items; there may be slight imperfections in the pieces you receive. For items that are marbled and specially color blended, each pair of earrings will be unique from the next. Our earrings are nickel free and made with polymer clay and gold-plated brass components.
Orders will usually ship within 5-7 business days of receiving cleared payment. We ship with USPS and all orders are tracked. Please note, once packages are taken to the post office to be mailed, we are not responsible for any delays in shipment/delivery time thereafter. If there ever is a situation where a package is lost after being mailed, it is through no fault of our own, but please contact us at firstname.lastname@example.org and we will help as best we can.
EXCHANGES & RETURNS:
-Returns are accepted within 14 days from the date of purchase of your item. The Item must be returned in original condition and buyer is responsible for any shipping costs associated with the return. If the returned item is not in its original condition, the buyer is responsible for any loss in value and refund will be reflected accordingly.
-Our shop does not accept exchanges at this time. Thank you for your cooperation
For all other related inquiries not addressed herein by the aforementioned policy, please email email@example.com. Thank you